Privacy notice under Articles 13 and 14 of Regulation (EU) 2016/679 (GDPR) for www.polot1882.com. Last updated: 1 October 2026.
1. Controller and contact details
The data controller is General Fruit S.r.l., Via Torquato Tasso 8/10, 24060 Credaro (BG), Italy, VAT number IT01072930165. Polot 1882 is a General Fruit brand.
Email: info@generalfruit.com. Certified email (PEC): generalfruit@pec.allonweb.eu. Telephone: +39 035 927030.
2. Data, purposes and legal bases
Browsing and security
Operating the website involves processing technical data such as IP address, request date and time, requested resource, response status and information sent by your browser. These data enable page delivery, operational checks and the prevention or investigation of misuse. The legal basis is the controller’s legitimate interest in providing and protecting the website and its IT systems, under Article 6(1)(f) GDPR. The website does not use these technical data for advertising profiling.
Enquiries and business relationships
When you email or telephone the published contacts, you may provide your name, company, contact details and the content of your communication. These data are processed to reply and handle your request. The legal basis is taking steps at the data subject’s request before entering a contract or performing a contract (Article 6(1)(b), where applicable); for other professional contacts, it is the legitimate interest in handling correspondence and relationships with business representatives (Article 6(1)(f)).
If an enquiry develops into a business relationship, General Fruit may also process administrative, tax and banking details needed for quotations, orders, contracts and invoicing. The legal bases are contract performance and legal obligations (Article 6(1)(b) and (c)), not a general consent. The Polot website is an information catalogue: it does not provide a checkout, a newsletter sign-up form or a public form collecting banking data.
Providing information to contact us is voluntary; without essential details we may be unable to reply or fulfil your request. Please do not send sensitive information that is not necessary.
Cookies and videos
Technical tools support language, navigation and preferences. YouTube videos load only after an affirmative user choice, based on consent (Article 6(1)(a) GDPR and Article 122 of the Italian Privacy Code). Refusing does not prevent you from browsing. The current configuration includes no analytics tools or advertising pixels. Names, purposes, providers, retention periods and withdrawal options are described in the cookie policy.
3. Processing methods and recipients
General Fruit processes data using electronic tools and, where necessary for business relationships, paper records, respecting minimisation, necessity and confidentiality. Authorised staff and collaborators, and providers responsible for hosting, IT maintenance and support, may access data. Providers processing data on the controller’s behalf are appointed as processors under Article 28 GDPR.
For business relationships, recipients may also include accounting advisers, banks, insurers, legal advisers and competent authorities, limited to their respective functions and legal obligations. An updated list of recipients is available from the controller. General Fruit does not sell or publicly disclose personal data.
If you enable videos, Google/YouTube receives browsing and player interaction data, including through the domains listed in the cookie policy. Social networks, maps and the whistleblowing platform are external links, not automatically active embeds: following these links takes you to services with their own notices.
4. Retention
- Technical data and logs: for the period needed for operation, troubleshooting and security, according to the hosting service’s rotation and deletion cycles; data relating to an incident may be retained for the time needed to investigate it and protect legal rights.
- Correspondence: for handling the enquiry and any follow-up; where it documents a contractual relationship, legal obligation or dispute, the relevant retention periods apply.
- Contractual, accounting and tax documents: for statutory retention periods, normally ten years according to General Fruit’s corporate notice. This period is not applied indiscriminately to cookies or browsing data.
- Browser preferences and storage: for the specific periods in the cookie policy; the video choice lasts six calendar months. Data received by Google follow the provider’s terms.
5. Location and international transfers
For corporate processing, General Fruit states that data are stored at its premises and on its equipment in Italy and that it uses providers within the European Union. Any transfers to third countries must comply with Chapter V GDPR, based on adequacy decisions or appropriate safeguards.
Enabling YouTube may involve Google processing data outside the European Economic Area. Please read the Google privacy policy and its international transfer and safeguard information. Consent to loading a video does not replace the safeguards required for international transfers.
6. Your rights
Where the GDPR applies, you may request access, rectification, erasure and restriction, object to processing based on legitimate interests, and receive the data you provided in a portable format where automated processing is based on consent or contract. You may withdraw video consent through Cookie preferences in the footer, without affecting the lawfulness of previous processing.
Write to info@generalfruit.com, the certified email generalfruit@pec.allonweb.eu, or the controller’s postal address. Any identity verification information will be requested only where necessary and proportionate, if there are reasonable doubts about the requester’s identity. Replies follow Article 12 GDPR, normally within one month, with a justified extension where the law permits.
You may lodge a complaint with the Italian Data Protection Authority or seek a remedy before the competent courts. The website does not make solely automated decisions with legal effects on users or carry out advertising profiling.
7. Whistleblowing and other notices
Whistleblowing reports are not collected on the Polot website: they are handled through General Fruit’s corporate channel on the dedicated platform, with its own notice. Access it from the Whistleblowing page. This website notice does not replace the reporting channel’s privacy notice.
For other business relationships, consult the General Fruit corporate notice, which includes an English version. This page will be updated if website functionality or processing changes.